Introduction
‍Welcome to Joyride Experience! These Terms and Services ("Terms") govern your use of Joyride Experience LLC ("Provider") services, including our website, mobile applications, and any other services we provide (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Consent for Using Personal Information
By using "Provider", you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. We collect personal information to provide and improve our services, communicate with you, and comply with legal obligations.

How We Use Your Personal Information
- Service Provision: To provide, operate, and maintain our services.
- Communication: To send you updates, promotional materials, and other information related to our services.
- Personalization: To tailor our services to your preferences and enhance your experience.
- Legal Compliance: To comply with legal obligations and protect our rights.

Use of Cookies
"Provider" uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content and advertisements. By using our services, you consent to our use of cookies.

Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website and services.
- Performance Cookies: Help us understand how you use our website, enabling us to improve functionality.
- Functional Cookies: Allow us to remember your preferences and provide enhanced features.
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Marketing and Promotional Purposes
By using "Provider" "Services", you agree that we may use your personal information and cookies for marketing and promotional purposes. This includes sending you promotional offers, newsletters, and advertisements tailored to your interests.

Opt-Out
You have the right to opt-out of receiving marketing communications from us at any time. You can do this by following the unsubscribe instructions in our emails or by contacting us directly.

Services Overview
"Provider" offers curated travel experiences through e-bike rentals, guided by the "Provider" Concierge service. Our goal is to provide you with a seamless, enriching, and safe travel experience.

Eligibility
To use our "Services", you must be at least 18 years old and capable of entering into a legally binding agreement. By using our "Services", you represent and warrant that you meet these requirements.

Account Registration
To access certain features of our "Services", you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

Use of Services
‍- Curated Experiences: "Provider" provides pre-planned routes to ensure you make the most of your journey.
- Local Expertise: Our knowledge of the area helps you discover hidden gems and local culture.
- Safety and Maintenance: We maintain our e-bikes to ensure they are in top condition.
- Convenience: No need to worry about bike transportation, storage, or maintenance.
- Community: Connect with other travelers or share the experience with loved ones.
- Bespoke Accessibility: Use our on-demand concierge service in many cities around the world.

Concierge
Our Concierge "Services" offers personalized assistance, including route planning, safety checks, and cultural insights. The Concierge ensures your journey is immersive and hassle-free.

User Responsibilities
- Compliance: You agree to comply with all applicable laws and regulations while using our "Services".
- Safety: You are responsible for your safety and the safety of others while using our e-bikes. Always wear a helmet and follow traffic rules.
- Respect: Treat our e-bikes, other users, and local communities with respect.
- Use our services in compliance with all applicable laws and regulations.
- Provide accurate and complete information when creating an account or making a booking.
- Respect the rights and privacy of other users.
- Not engage in any activity that could harm our services or other users.

Payment and Fees
You agree to pay all fees associated with your use of our "Services". Fees may vary based on the duration of the rental, the type of e-bike, and additional services requested. All payments are non-refundable unless otherwise stated.

Cancellations and Refunds
Cancellations must be made at least 24 hours before the scheduled rental time to receive a full refund minus transaction fee costs. Cancellations made within 24 hours of the rental time may not be eligible for a refund.

Limitation of Liability
"Provider" is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our "Services". This includes, but is not limited to, damages for personal injury, property damage, or loss of data.

Indemnification
You agree to indemnify and hold "Provider", its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of our "Services".

Intellectual Property
‍All content, trademarks, and data on our website and mobile applications are the property of "Provider" or its licensors. You may not use, reproduce, or distribute any content without our prior written permission.

Changes to Terms
"Provider" reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our "Services" after the changes take effect constitutes your acceptance of the new Terms.

Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which "Provider" operates, without regard to its conflict of law principles.

Consent
By using our "Services", you consent to the collection, use, and sharing of your personal data as described in our Privacy Policy. This includes the use of cookies and similar technologies to enhance your experience and to analyze our traffic.

Contact Us
If you have any questions about these Terms, please contact us at tos[at]joyride.club.

By using Joyride Experience LLC "Services", you acknowledge that you have read, understood, and agree to be bound by these Terms and Services. Enjoy your journey with Joyride!

Effective Date: 22-SEPT-2024